Shipping policy

Shipping Policy

Welcome to WrapBug. We are committed to delivering your Tesla vinyl wrap kit safely and efficiently. Please review our shipping policy below before placing your order.

Order Processing Time

All orders are processed within 1–5 business days after payment confirmation.

Because many WrapBug products are:

  • Precision pre-cut for specific Tesla models

  • Custom color selections

  • Quality inspected before shipment

additional preparation time may occasionally be required during peak sales periods.

Orders are not processed on weekends or public holidays.

Estimated Shipping Time

Estimated delivery times after dispatch:

Region Estimated Delivery
United States 5–12 business days
Canada 6–15 business days
Europe 6–15 business days
Australia & New Zealand 7–18 business days
Asia 4–10 business days
Other International Regions 7–20 business days

Shipping times are estimates only and may vary due to:

  • Customs clearance

  • Weather conditions

  • Airline delays

  • Local courier disruptions

  • Peak holiday seasons

Shipping Carriers

We work with trusted global logistics partners, including:

  • DHL

  • FedEx

  • UPS

  • YunExpress

  • USPS

  • Local last-mile delivery partners

The carrier may vary depending on destination country and warehouse availability.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

You can track your order anytime through our tracking page:

Track Your Order

Please allow 24–72 hours for tracking information to update after shipment.

Shipping Costs

Shipping fees are calculated at checkout based on:

  • Destination country

  • Package size

  • Product quantity

  • Shipping method selected

We occasionally offer:

  • Free shipping promotions

  • Limited-time discounted shipping events

These promotions are displayed directly on the website when available.

Customs Duties & Import Taxes

International orders may be subject to:

  • Customs duties

  • VAT

  • Import taxes

  • Brokerage fees

These charges are determined by your local customs authority and are the responsibility of the customer.

WrapBug is not responsible for delays caused by customs processing.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is submitted:

  • delivery delays may occur

  • additional shipping fees may apply

  • the package may be returned or destroyed by the carrier

Please contact us immediately if you notice an address error after placing your order.

Lost, Delayed, or Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with:

  • clear photos of the packaging

  • photos of the damaged item

  • your order number

If a package is lost in transit, we will work with the shipping carrier to investigate the issue.

Please note:

  • shipping delays caused by carriers are outside our direct control

  • delivery dates are estimated, not guaranteed

Refused or Undeliverable Shipments

If a package is:

  • refused by the customer

  • unclaimed

  • undeliverable due to incorrect address

the customer may be responsible for:

  • return shipping fees

  • customs charges

  • reshipping costs

Original shipping fees are non-refundable.

Signature Requirement

For high-value orders, a signature may be required upon delivery to ensure package security.

Contact Us

If you have any questions regarding shipping, please contact our support team:

📧 Email: support@WrapBug.com